गोपनीयता नीति

At KE108.COM, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website https://ke108.com (the “Site”). We operate as a manufacturer and seller of spiritual products based in Vrindavan, India, in full compliance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 and Rules, 2025.

1. Information We Collect

We collect information you provide directly and automatically when you use our Site:

Personal Details: Name, email address, phone number, shipping and billing address (when you place an order or create an account).
Payment Details: Information needed for transactions (such as card details or UPI ID), processed securely through our payment gateways. We do not store full payment card details on our servers.
Order Details: Products purchased, order history, and preferences.
Device and Usage Data: IP address, browser type, device information, pages viewed, and cookies (to improve your experience and remember your cart).
Communication Preferences: If you subscribe to updates or allow marketing messages.

We collect this only when necessary, such as during checkout, account creation, or browsing.

2. How We Use Your Information

Your data helps us provide a smooth and trustworthy shopping experience:

Process and fulfill orders, including shipping and order confirmations.
Handle payments securely and manage returns or customer queries.
Communicate with you about your orders or account.
Improve our Site, products, and services (e.g., understanding popular Tulsi mala or jaap items).
Send updates or devotional offers (only if you agree; you can unsubscribe anytime).
Detect and prevent fraud.
Meet legal requirements, such as tax records.

3. Sharing Your Information

We share data only when needed to run our business and deliver your orders:

Shopify: Our platform provider, which securely hosts and processes data.
Payment Gateways: For secure transactions (e.g., Razorpay, PayU, or similar providers supporting Card, UPI, Netbanking, and COD).
Courier Partners: To ship your orders across India (names and addresses shared for delivery only).
Service Providers: For analytics, email delivery, or customer support (bound by strict privacy rules).
Legal Requirements: If required by Indian law or authorities.

We never sell your personal data to third parties.

4. Data Storage and Security

Your data is stored securely on Shopify's infrastructure. We use strong security measures like encryption and access controls to protect it. While we take every care, no online transmission is fully risk-free.

We keep your data only as long as needed—for orders, legal records, or customer support.

5. Cookies and Tracking

We use cookies to make your visit better (e.g., saving your cart or login). Types include:

Essential cookies (for checkout and basic functions).
Performance cookies (to see how the Site is used).
Functional cookies (to remember preferences).

You can manage cookies in your browser settings.

6. Your Rights

Under Indian law, you have rights over your data:

Access or get a copy of your information.
Correct inaccurate details.
Withdraw consent (e.g., for marketing).
Request deletion (where possible, subject to legal needs).
File a complaint with us or the Data Protection Board of India.

7. Children's Privacy

Our Site is for users 18 and above. We do not knowingly collect data from children under 18.

8. Changes to This Policy

We may update this policy to reflect changes in our practices or law. We'll post the updated version here with the new effective date. Please check back occasionally.

9. Contact Us

For questions, requests, or concerns about your data:

KE108.COM Shop No 02, Bhaktivedanta Complex, Near Raman reti Police choki, Parikrma marg, Vrindavan, 281121 Mathura, Uttar Pradesh, India GSTIN: 09HCOPS8617E1ZV

Email: kanhaemporiumvrindavan@gmail.com Phone: +91 9045305207

Effective Date: December 20, 2025