Frequently asked questions
Find quick answers to the questions devotees ask most often.
Jap Counter
Can I use it for any mantra?
Yes. It can be used for Hare Krishna, Radhe Radhe, Shri Ram, Om Namah Shivaya, or any mantra you chant.
Why should I use a Jap Counter?
It helps you keep an accurate count, so you can stay focused on your chanting instead of remembering the numbers.
Is it suitable for daily use?
Absolutely. It's designed for smooth, comfortable, and reliable counting every day.
Where are your Jap Counters made?
Our Jap Counters are made in Vrindavan and carefully checked before shipping.
General
Do you ship internationally?
Yes, we ship to selected countries. Shipping charges and delivery times are calculated at checkout.
How long does delivery take?
Most orders are delivered within 3–7 business days, depending on your location.
How can I track my order?
Once your order is shipped, you'll receive a tracking link via SMS or email to monitor your delivery.
What is your return and refund policy?
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery. We'll be happy to help with a replacement or refund as per our policy.
Can I cancel my order?
Orders can be cancelled before they are shipped. Please contact us as soon as possible.
Do you offer free shipping?
Yes, free shipping is available on eligible orders. The minimum order value is shown at checkout.
